1.What is the settlement price and closing price?
A: It is free to open a online trading account on Lion Financial Service, and we will not charge any account opening fee to customers.
2.How to operate after receiving the notification mail of account opening success and login information of trading system?
A: After receiving the notification mail of account opening success and the login information of trading system, customers can log in the All-around Lion APP, and input the account number and password according to the instructions.
3.What to do if I forget the trading password?
A: If you forget your password, please call +852 30183459 to reset your password.
1.What to do if the photo of ID card cannot be uploaded or is rejected?
A: The photo of ID card to be uploaded should be controlled within 2MB. Too large photo is unable to be recognized by the system, and thus is unable to be uploaded. It shall put the front and back of the original ID card on the white paper with a hand-written signature, then take photos and upload them. The light of the photos shall not be too dark and must not reflect light, otherwise the account opening application may be rejected by the system.
2.What to do if I have not received the notification message of account opening result?
A: The account opening result will be sent to you via SMS and e-mail. If you have not received the result notification, a blacklist on your phone may be set, and thus the message is intercepted automatically. Please confirm the correctness of the email address written when opening an account. If you cannot find out the account opening result, please consult QQ customer service or +852 30183459.
3.Whether does the opening an account of Lion Financial Service charge any fee?
A: Currently, it is free to open an account of Lion Financial Service.
4.When can I be informed of the account opening result?
A: If you successfully submit an account opening application during 9:00-17:00 of a trading day, the account opening result will be fed back to you on the same day; if you successfully submit an account opening application after 17:00 of a trading day or on a non-trading day, the account opening result will be fed back to you on the next trading day.
1.Is it required to exchange different currencies for trading of securities in different markets?
A: No, it is settled in Hong Kong Dollar.
2.What is the settlement exchange rate?
A: The settlement exchange rate is subject to the exchange rate published by the Hong Kong Exchanges.
